THE FOREST 10X K Points exclusive privilege
(From 13 April 2022 to 31 May 2022)
1. Applicable Activity
By participating in the activity organized by K11 Loyalty Program Limited (“KLUB 11”) and New World Investments Limited as set out in Clause 2 below (the “Activity”), a participant is deemed to have read, understood and agreed to the terms and conditions applicable to the Activity (“Terms and Conditions”).
2 Details of the Activity
Activity: THE FOREST 10X K Points exclusive privilege
Promotion Period: 13 April 2022 – 31 May 2022 (both days inclusive)
Venue: THE FOREST
2.1 Promotional Offer : Participants who are both KLUB 11 Members and K Dollar Program Members and have bound their respective KLUB 11 Membership with their corresponding K Dollar Program account (“Members”) may redeem the following rewards (“Rewards”) during the Promotion Period (the “Promotional Offer”):
Members may redeem the following Rewards upon reaching the designated same-day electronic spending at THE FOREST:
| Cumulative Same-Day Spending Amount | Rewards |
| 2 to 4 Eligible Receipts with accumulated spending equal to HK$500 or more | 10X K Points |
In case of more than four (4) Eligible Receipts are registered by a Member on the same day during the Activity Period, the four (4) Eligible Receipts with the highest spending amount will be taken into account for the purpose of redeeming this Reward.
Members must register their spending via “K11 HK” App on the same day to redeem the Rewards.
3 Redemption Restrictions
3.1 The Promotional Offer:
3.1.1 Each participant is required to first become a Member in order to redeem the Promotional Offer if he/she is not an existing Member. Each Member must also first register as a K Dollar Program Member, and bind their KLUB 11 Membership with their corresponding K Dollar Program account to enjoy the Promotional Offer.
3.1.2 During the Promotion Period, each Member can redeem the reward of the Promotional Offer up to a maximum of 150,000 K Points during the entire Promotion Period.
3.1.3 All Rewards for the successfully registered spending will be credited into the Member’s corresponding account within 10 working days after the Promotion Period ends.
3.1.4 All Eligible Receipts must be issued from merchants of THE FOREST.
3.1.5 Use of K Dollars is subject to the terms and conditions of KLUB 11 Loyalty Programme and K Dollar Program. KLUB 11 Loyalty Programme Terms and Conditions refers to https://klub-11.com/program-terms-and-conditions/. K Dollar Program Terms and Conditions refers to https://www.krewards.com/program-terms-and-conditions/.
4 Special Terms and Conditions applicable to the Activity
4.1 Terms Used
4.1.1 “10X K Points” shall mean the amount of the basic K Points and the bonus K Points. Example:
A Member who spends HK$500 (excluding spending by K Dollars and/or THE FOREST physical/electronic gift voucher(s), and/or any physical/electronic gift voucher(s) issued by merchants) at any two to four of the designated merchants and who successfully registers his/her spending on the date of the Eligible Transaction will earn 500 basic K Points and 4,500 Bonus K Points, which is 5,000 K Points in total.
4.1.2 “Eligible Receipt” means an original machine-printed receipt issued by a merchant at THE FOREST on the date of redemption for an Eligible Transaction. KLUB 11 does not accept any photocopied or hand-written receipts and reserves the right not to accept any receipts that KLUB 11 suspects to be invalid, forged or issued not for genuine transactions or on other grounds without any need for explanation.
4.1.3 “Eligible Transaction” means a consumer transaction between a Member and any designated merchant at THE FOREST but excludes:
(a) Any single spending below HKD50;
(b) Any cash payment;
(c) Purchase of any kinds of membership(s);
(d) Purchase of pre-paid items, cash vouchers, gift cards or coupons, stored value cards or pre-paid cards;
(e) Purchase of show/event/exhibition tickets;
(f) Payments using K Dollars and/or THE FOREST physical or electronic gift vouchers;
(g) Payments using cash vouchers, gift cards, gift coupons, stored value cards or pre-paid cards of merchants at THE FOREST;
(h) Adding value to Octopus cards, stored value cards or pre-paid cards;
(i) Currency exchange;
(j) Any online transactions with THE FOREST Merchants;
(k) Any bank transactions;
(l) Charity donations;
(m) Any bill payment (including but not limited to payment of telecommunication or utility bills); and
(n) Any other transactions as specified by KLUB 11 from time to time (with or without prior notice).
4.1.4 Other terms not defined in these Terms and Conditions shall have the same meanings as defined in the KLUB 11 Programme Terms and Conditions.
4.2 Registration of Eligible Transactions
4.2.1 For the purpose of calculating the Eligible Transactions spending, all Eligible Transactions spending is required to be registered in accordance with the KLUB 11 Loyalty Programme Terms and Conditions.
4.2.2 A Member shall forthwith inform KLUB 11 of any transaction where Benefits (as defined in the KLUB 11 Loyalty Programme Terms and Conditions) / K Dollars have been earned/obtained/redeemed but such transaction is subsequently cancelled, refunded or reversed for whatever reasons. In such circumstances, if the Member fails to inform KLUB 11 but it has come to the knowledge of KLUB 11 of those cancelled, refunded or reversed transaction(s), then either: (a) the Member shall pay to KLUB 11 forthwith upon notice from KLUB 11 for the value of the Benefits, which value shall be determined by KLUB 11 in its sole and absolute discretion; or (b) KLUB 11 shall be entitled to deduct the K Dollars earned from the said transaction(s) from his/her account. The Member agrees that the aforesaid payment by the Member to KLUB 11 is an agreed liquidated damages but not a penalty.
4.3 Usage of K Dollars
K Dollars will be credited to the account of the Members in the form of K Points. The equivalent amount of K Points for the successfully registered spending will be credited into the Member’s corresponding account within 10 working days after the Promotion Period ends. The K Points credited are valid until 31 December 2022.
4.4 Keeping of Information
KLUB 11 has the right to record the full name of each Eligible Bank Card holder, the last 4 digits of their Eligible Bank Card number and the spending amount of each Eligible Receipt in the course of redemption for audit purpose.
4.5 Copying Eligible Receipts
KLUB 11 has the right to make an electronic copy of each Eligible Receipt presented to KLUB 11 in the course of redemption and keep the electronic copies for audit purpose.
4.6 Marking on Eligible Receipts
KLUB 11 has the right to make any marks on each Eligible Receipt presented to KLUB 11 in the course of redemption. Eligible Receipts marked by KLUB 11 cannot be used again for redeeming gifts / rewards from other promotions.
4.7 Verification of Identity
Members are required to present his or her KLUB 11 and K Dollar Program e-membership card and show the linkage of the two memberships for verification at the time of redemption.
4.8 Limited Stock
The Rewards are offered on a first-come-first-served basis while stocks last.
4.9 No Exchange
The Rewards cannot be exchanged for cash or other gifts.
4.10 Quality of Goods and Services
Goods and services to be redeemed under the Activity are not provided by KLUB 11. KLUB 11 are not liable for the quality of such goods and services and any replacement or refund thereof.
4.11 No Liability
KLUB 11 does not warrant that the products and services offered by individual merchants or redeemed by the participants in the Activity are of any merchantable quality or fit for any purpose, and disclaims all liability in relation to such products and services. Any participant in the Activity shall waive all his/her rights and interests, if any, of any natures to pursue against KLUB 11.
4.12 Termination of the Activity
KLUB 11 has the right to suspend, terminate or cancel the Activity at any time without any prior notice.
5 General Terms and Conditions applicable to the Activity
5.1 Amendment
KLUB 11 has the right to amend any of these Terms and Conditions at any time without any prior notice.
5.2 Interpretation
KLUB 11 has the right to interpret these Terms and Conditions. In case of disputes, the decision of KLUB 11 will be final and binding on all parties concerned.
5.3 English Version Prevails
The Chinese version of these Terms and Conditions are for reference only. In case of discrepancies between the provisions of the English version and the Chinese version, the English version shall prevail.
5.4 Governing Laws
These Terms and Conditions shall be governed by the laws of Hong Kong Special Administrative Region.
Issued by K11 Loyalty Program Limited and New World Investments Limited on 13 April 2022.
TERMS AND CONDITIONS IN RESPECT OF
ZA Bank X THE FOREST exclusive privilege
(From 21 April 2022 to 31 May 2022)
1 Applicable Activity
By participating in the activity organized by K11 Loyalty Program Limited (“KLUB 11”) and New World Investments Limited as set out in Clause 2 below (the “Activity”), a participant is deemed to have read, understood and agreed to the terms and conditions applicable to the Activity (“Terms and Conditions”).
2 Details of the Activity
Activity: ZA Bank X THE FOREST exclusive privilege
Promotion Period: 21 April 2022 – 31 May 2022 (both days inclusive)
Venue: THE FOREST
2.1 Promotional Offer :
Participants who are both KLUB 11 Members and K Dollar Program Members and have bound their respective KLUB 11 Membership with their corresponding K Dollar Program account (“Members”) may redeem the following rewards (“Rewards”) during the Promotion Period (the “Promotional Offer”):
Offer 1:
Members who open a ZA Bank Account using the designated redemption codes may redeem the following Rewards:
| Redemption code obtained through online promotion channel | 250 K Dollars (equivalent to 62,500 K Points) |
For more details in relation to the opening of a ZA Bank Account, please refer to https://bank.za.group/agreement/html/en_US/1000578.
Offer 2:
Members may redeem the following Rewards on the date of transaction upon reaching the designated same-day electronic spending at THE FOREST with the Eligible Bank Card:
| Cumulative Same-Day Spending Amount | Rewards |
| 2 to 4 Eligible Receipts with accumulated spending equal to HK$500 or more | 18X K Points |
In case of more than four (4) Eligible Receipts are registered by a Member on the same day during the Activity Period, the four (4) Eligible Receipts with the highest spending amount will be taken into account for the purpose of redeeming this Reward.
Members must register their spending on the same day by presenting their Eligible Bank Card together with the original electronic payment slips at the THE FOREST Concierge which the Eligible Receipts are obtained to redeem the Rewards.
For more details in relation to the spending rewards program, please refer to https://bank.za.group/agreement/html/en_US/1000577.
Offer 3:
Members who have a ZA Bank Account will be entitled to enter into a lucky draw via the ZA Bank App to redeem one of the following Rewards:
| Rewards |
| 10 K Dollars (equivalent to 2,500 K Points) |
| 5 K Dollars (equivalent to 1,250 K Points) |
Members will receive a one-time redemption code via the ZA Bank App for one of the above Rewards. Upon receiving the redemption code, Members shall redeem the respective Rewards in person on or before 30th June 2022 at the THE FOREST Concierge by presenting their relevant redemption code.
For more details in relation to the lucky draw via the ZA Bank App, please refer to https://bank.za.group/agreement/html/en_US/1000580.
3 Redemption Restrictions
3.1 The Promotional Offers:
3.1.1 Each participant is required to first become a Member in order to redeem the Promotional Offer if he/she is not an existing Member. Each Member must also first register as a K Dollar Program Member, and bind their KLUB 11 Membership with their corresponding K Dollar Program account to enjoy the Promotional Offer.
3.1.2 During the Promotion Period, each Member can redeem the reward of Promotional Offer 2 up to a maximum of 50,000 K Points during the entire Promotion Period.
3.1.3 All Rewards for the successfully registered spending will be credited into the Member’s corresponding account within 10 working days after the Promotion Period ends.
3.1.4 All Eligible Receipts must be issued from merchants of THE FOREST.
3.1.5 Use of K Dollars is subject to the terms and conditions of KLUB 11 Loyalty Programme and K Dollar Program. KLUB 11 Loyalty Programme Terms and Conditions refers to https://klub-11.com/program-terms-and-conditions/. K Dollar Program Terms and Conditions refers to https://www.krewards.com/program-terms-and-conditions/.
4 Special Terms and Conditions applicable to the Activity
4.1 Terms Used
4.1.1 “Eligible Bank Card” refers to any physical card or digital card issued by ZA Bank Limited (and its successors and assigns) in Hong Kong.
4.1.2 “Eligible Receipt” means an original machine-printed receipt issued by a merchant at THE FOREST on the date of redemption for an Eligible Transaction. KLUB 11 does not accept any photocopied or hand-written receipts and reserves the right not to accept any receipts that KLUB 11 suspects to be invalid, forged or issued not for genuine transactions or on other grounds without any need for explanation.
4.1.3 “Eligible Transaction” means a consumer transaction between a Member and any designated merchant at THE FOREST but excludes:
(a) Any single spending below HKD50;
(b) Any cash payment;
(c) Purchase of any kinds of membership(s);
(d) Purchase of pre-paid items, cash vouchers, gift cards or coupons, stored value cards or pre-paid cards;
(e) Purchase of show/event/exhibition tickets;
(f) Payments using K Dollars and/or THE FOREST physical or electronic gift vouchers;
(g) Payments using cash vouchers, gift cards, gift coupons, stored value cards or pre-paid cards of merchants at THE FOREST ;
(h) Adding value to Octopus cards, stored value cards or pre-paid cards;
(i) Currency exchange;
(j) Any online transactions with THE FOREST Merchants;
(k) Any bank transactions;
(l) Charity donations;
(m) Any bill payment (including but not limited to payment of telecommunication or utility bills); and
(n) Any other transactions as specified by KLUB 11 from time to time (with or without prior notice).
4.1.4 Other terms not defined in these Terms and Conditions shall have the same meanings as defined in the KLUB 11 Programme Terms and Conditions.
4.2 Registration of Eligible Transactions
4.2.1 For the purpose of calculating the Eligible Transactions spending, all Eligible Transactions spending is required to be registered in accordance with the KLUB 11 Loyalty Programme Terms and Conditions.
4.2.2 A Member shall forthwith inform KLUB 11 of any transaction where Benefits (as defined in the KLUB 11 Loyalty Programme Terms and Conditions) / K Dollars have been earned/obtained/redeemed but such transaction is subsequently cancelled, refunded or reversed for whatever reasons. In such circumstances, if the Member fails to inform KLUB 11 but it has come to the knowledge of KLUB 11 of those cancelled, refunded or reversed transaction(s), then either: (a) the Member shall pay to KLUB 11 forthwith upon notice from KLUB 11 for the value of the Benefits, which value shall be determined by KLUB 11 in its sole and absolute discretion; or (b) KLUB 11 shall be entitled to deduct the K Dollars earned from the said transaction(s) from his/her account. The Member agrees that the aforesaid payment by the Member to KLUB 11 is an agreed liquidated damages but not a penalty.
4.3 Usage of K Dollars
K Dollars will be credited to the account of the Members in the form of K Points. The equivalent amount of K Points for the successfully registered spending will be credited into the Member’s corresponding account within 10 working days after the Promotion Period ends. The K Points credited are valid until 31 December 2022.
4.4 Place of Redemption
The Rewards set out above shall be redeemed at the THE FOREST Concierge.
4.5 Keeping of Information
KLUB 11 has the right to record the full name of each Eligible Bank Card holder, the last 4 digits of their Eligible Bank Card number and the spending amount of each Eligible Receipt in the course of redemption for audit purpose.
4.6 Copying Eligible Receipts
KLUB 11 has the right to make an electronic copy of each Eligible Receipt presented to KLUB 11 in the course of redemption and keep the electronic copies for audit purpose.
4.7 Marking on Eligible Receipts
KLUB 11 has the right to make any marks on each Eligible Receipt presented to KLUB 11 in the course of redemption. Eligible Receipts marked by KLUB 11 cannot be used again for redeeming gifts / rewards from other promotions.
4.8 Verification of Identity
Members are required to present his or her KLUB 11 and K Dollar Program e-membership card and show the linkage of the two memberships for verification at the time of redemption.
4.9 Limited Stock
The Rewards are offered on a first-come-first-served basis while stocks last.
4.10 No Exchange
The Rewards cannot be exchanged for cash or other gifts.
4.11 Quality of Goods and Services
Goods and services to be redeemed under the Activity are not provided by KLUB 11. KLUB 11 are not liable for the quality of such goods and services and any replacement or refund thereof.
4.12 No Liability
KLUB 11 does not warrant that the products and services offered by individual merchants or redeemed by the participants in the Activity are of any merchantable quality or fit for any purpose, and disclaims all liability in relation to such products and services. Any participant in the Activity shall waive all his/her rights and interests, if any, of any natures to pursue against KLUB 11.
4.13 Termination of the Activity
KLUB 11 has the right to suspend, terminate or cancel the Activity at any time without any prior notice.
5 General Terms and Conditions applicable to the Activity
5.1 Amendment
KLUB 11 has the right to amend any of these Terms and Conditions at any time without any prior notice.
5.2 Interpretation
KLUB 11 has the right to interpret these Terms and Conditions. In case of disputes, the decision of KLUB 11 will be final and binding on all parties concerned.
5.3 English Version Prevails
The Chinese version of these Terms and Conditions are for reference only. In case of discrepancies between the provisions of the English version and the Chinese version, the English version shall prevail.
5.4 Governing Laws
These Terms and Conditions shall be governed by the laws of Hong Kong Special Administrative Region.
Issued by K11 Loyalty Program Limited and New World Investments Limited on 21 April 2022.
TERMS AND CONDITIONS IN RESPECT OF
THE FOREST 10% K Dollar Rebate Program
(From 13 Apr 2022 to 31 May 2022)
1 Applicable Activity
By participating in the activity organized by K11 Loyalty Program Limited (“KLUB 11”) and New World Investments Limited as set out in Clause 2 below (the “Activity”), a participant is deemed to have read, understood and agreed to the terms and conditions applicable to the Activity (“Terms and Conditions”).
2 Details of the Activity
Activity: THE FOREST 10% K Dollar Rebate Program
Activity Period: From 13 Apr 2022 to 31 May 2022 (both days inclusive)
Venue: THE FOREST
During the Activity Period, participants who are both KLUB 11 Members and K Dollar Program Members and have bound their respective KLUB 11 Membership with their corresponding K Dollar Program account (“Members”) may, subject to these Terms and Conditions, receive the following rebate reward:
Members who spend K Dollars in one single Eligible Transaction at any Participating Merchant of THE FOREST may receive a rebate of 10% on the amount of K Dollars spent for that same Eligible Transaction (the “Reward”).
Redemption Restrictions:
(a) K Dollars spent are not reversible nor refundable.
(b) During the Activity Period, each Member is entitled to receive a maximum of 100 K Dollars from the Reward per day.
3. Special Terms and Conditions applicable to the Activity
3.1. Terms Used
3.1.1. “Participating Merchants” shall mean the merchants at THE FOREST which accept the use of K Dollars as payment or part payment for their transactions. The full list of Participating Merchants can be found at http://theforest.hk .
3.1.2. “Rebate of 10%” shall mean 10% on the amount of K Dollars spent in the corresponding single Eligible Transaction. Example: A Member who spends 200 K Dollars at one of the Participating Merchants will get a rebate of 20 K Dollars.
3.1.3. “Eligible Receipt” means an original machine-printed receipt issued by any of the Participating Merchants for an Eligible Transaction. KLUB 11 does not accept any photocopied or hand-written receipts and reserves the right not to accept any receipts that KLUB 11 suspects to be invalid, forged or issued not for genuine transactions or on other grounds without any reason.
3.1.4. “Eligible Transaction” shall mean a consumer transaction between a Member and any Participating Merchant at THE FOREST using Electronic Payment but excludes the following:
(a) Any cash payment;
(b) Any single spending below HK$50;
(c) Purchase of any kinds of membership(s);
(d) Purchase of pre-paid items, cash vouchers, gift cards or coupons, stored value cards or pre-paid cards;
(e) Purchase of show/event/exhibition tickets;
(f) Payments using K Dollars and/or THE FOREST physical or electronic gift vouchers;
(g) Payments using cash vouchers, gift cards, gift coupons, stored value cards or pre-paid cards of merchants at THE FOREST;
(h) Adding value to Octopus cards, stored value cards or pre-paid cards;
(i) Currency exchange;
(j) Any transactions on K11 ESHOP, Food Ordering via ‘K11 HK’ Mobile App or any online platform of any Participating Merchants of THE FOREST;
(k) Any bank transactions;
(l) Charity donations;
(m) Any bill payment (including but not limited to payment of telecommunication or utility bills);
(n) Any other transaction between the Member and any Participating Merchants of THE FOREST as specified by KLUB 11 from time to time (with or without prior notice).
3.1.5. “Electronic Payment” means transaction by credit cards, debit cards, EPS, Android Pay, Apple Pay, PayMe, Samsung Pay, WeChat Pay, Tap & Go, Alipay payment slip, Quick Pass and Octopus cards.
3.1.6. Other terms not defined in these Terms and Conditions shall have the same meanings as defined in the KLUB 11 Programme Terms and Conditions.
3.2. Credit of K Dollar Rebates
K Dollar rebate under the Activity will be credited to the Member’s account in the form of KLUB Points with K Dollar rebate of each transaction calculated to the nearest whole number. K Dollar rebate in the form of KLUB Points earned hereunder will be automatically credited to Members’ accounts after the Eligible Transaction is verified and confirmed by KLUB 11 and shall expire by 31 December 2022.
3.3. Limited Stock
The Reward is offered on a first-come-first-served basis, and shall be available while stock lasts.
3.4. Copying Eligible Receipts
KLUB 11 has the right to make an electronic copy of each Eligible Receipt presented to KLUB 11 in the course of redemption and to keep the electronic copies for audit purpose.
3.5. Marking on Eligible Receipts
KLUB 11 has the right to make any marks on each Eligible Receipt presented to KLUB 11 in the course of redemption. The Eligible Receipt marked by KLUB 11 cannot be used again for participating in the Activity or for redeeming any other gifts or privileges in other promotional activities held by KLUB 11.
3.6. Verification of Identity
Member shall present his or her KLUB 11 and K Dollar Program e-Membership card and show the linkage of the two memberships for verification at the time of redemption.
3.7. No Exchange
The Rewards cannot be exchanged for cash or other gifts.
3.8. No Liability
KLUB 11 does not warrant that the products and services offered by the individual merchants or redeemed by the participants in the Activity are of any merchantable quality or fit for any purpose. KLUB 11 disclaims all liability in relation to such products and services. The participants in the Activity shall waive all his/her rights and interest, if any, of any nature to pursue against KLUB 11.
3.9. Termination of the Activity
KLUB 11 has the right to suspend, terminate or cancel the Activity at any time without any prior notice.
4. General Terms and Conditions applicable to the Activity
4.1. Amendment
KLUB 11 has the right to amend any of these Terms and Conditions at any time without any prior notice.
4.2. Interpretation
KLUB 11 has the right to interpret these Terms and Conditions. In case of disputes, the decision of KLUB 11 will be final and binding on all parties concerned.
4.3. English Version Prevails
The Chinese version of these Terms and Conditions are for reference only. In case of discrepancies between the provisions of the English version and the Chinese version, the English version shall prevail.
4.4. Governing Laws
These Terms and Conditions shall be governed by the laws of Hong Kong Special Administrative Region.
Issued by K11 Loyalty Program Limited and New World Investments Limited on 13 April 2022.
